We wish we could help everyone in need, but we recognize that we cannot provide everything that is needed as quickly as possible. We encourage you to consider the following organizations, agencies, charities and more who can assist you. If you know of other entities to add to the list, please let us know. An even more extensive list is available at: https://www.neoch.org/street-card
Ohio Department of Job and Family Services
Responsible for developing and overseeing Ohio’s public assistance, workforce development, unemployment insurance, child and adult protective services, adoption, child care, and child support programs.
877-OHIO-JOB (unemployment assistance)
Cuyahoga County Division of Job and Family Services
Cuyahoga County Division of Job and Family Services works to provide comprehensive child support assistance and administers public benefits, including Medicaid, food assistance, child care assistance, emergency assistance, as well as job training and placement services for Ohio Works First cash recipients.
1641 Payne Ave. Cleveland, OH 44114
216-987-7000 www.cjfs.cuyahogacounty.us
Cuyahoga County Children and Family Services
216-696-5437
Cuyahoga County Division of Senior and Adult Services
The mission of the Division of Senior and Adult Services is to empower seniors and adults with disabilities to age successfully by providing resources and support that preserve their independence.
216-420-6700
https://dsas.cuyahogacounty.us/
United Way 2-1-1
Serving 6 counties and covering 1.5 million people in Ohio, the United Way 2-1-1 Help Center provides free and confidential 24-hour access to a compassionate professional who will review your options for help, develop a plan and act as your advocate if you are faced with barriers to service. Simply dial 2-1-1 or chat with us for assistance.
2-1-1
Mobile Crisis Team
Reaching out to adults and children in Northeast Ohio to end homelessness, prevent suicide, resolve behavioral health crises, and overcome trauma.
216-623-6888 (call), 741741 (text 4Hope)
https://www.frontlineservice.org/
National Runaway Safeline
The National Runaway Safeline is the national communications system designated by the United States federal government for runaway and homeless youth, their parents and families, teens in crisis, and others who might benefit from its services. It is confidential, anonymous, non-judgmental, non-directive, and free.
800-786-2929
Domestic Violence Center
The Domestic Violence Center is committed to a comprehensive approach to ending domestic violence and fostering peaceful relationships. The Domestic Violence Center offers comprehensive, coordinated programs and services that address the immediate and long-term needs of domestic violence victims, their children and abusers. The Domestic Violence Center offers services and resources every hour of every day. The 24-hour helpline offers immediate and confidential crisis assistance, emotional support, and information.
216-391-HELP (4357)
http://www.clevelandwomen.com/resources/domvicenter.htm
Renee Jones Empowerment Center
Renee Jones Empowerment Center is a 501(c)3 non-profit organization that is unique in providing holistic restorative services for minor and adult human trafficking and sexual assault victims. These victims face many adverse challenges such as physical and emotional abuse, poverty, and addiction. The Center’s mission is to empower these individuals to advocate for themselves and to improve their quality of life through personal, social, and professional development. The Center is devoted to preventing human trafficking and sexual exploitation by actively engaging the community in anti-trafficking efforts and educating service professionals, law enforcement, educators, students, parents, and the community on the realities of this growing crime.
216-417-0823
Cleveland Rape Crisis Center
Cleveland Rape Crisis Center supports survivors of rape and sexual abuse, promotes healing and prevention, and advocates for social change. Each year, more than 64,000 people, one-third of them youth, find support by participating in the Center’s counseling, advocacy and education programs in Cuyahoga County, Ashtabula County, Geauga County and Lake County. Whether you were hurt yesterday or decades ago, we are here to support you. Cleveland Rape Crisis Center serves survivors of any gender identity or age, as well as their loved ones.
216-619-6192 or 440-423-2020 (call/text)
https://clevelandrapecrisis.org/
National Human Trafficking Hotline
Human trafficking is a form of modern slavery that occurs in every state, including Ohio. The NHTH works closely with service providers, law enforcement, and other professionals in Ohio to serve victims and survivors of trafficking, respond to human trafficking cases, and share information and resources.
888-373-7888 (call), 233733 (text)
https://humantraffickinghotline.org/state/ohio
Trans Lifeline
Trans Lifeline is a trans-led organization that connects trans people to the community, support, and resources they need to survive and thrive.
877-565-8860
https://www.translifeline.org/
Redeemer Crisis Center
2970 West 30th St. Cleveland, OH 44113 216-631-6434
http://redeemercrisiscenter.com/
West Side Catholic Center
Since 1977, the West Side Catholic Center has offered hot meals, hospitality, clothing and household goods, emergency services, advocacy, a family shelter, housing solutions, and workforce development training to those in need at no charge, regardless of religious affiliation. The West Side Catholic Center was established in 1977 by several area churches that saw a critical need within the community due to extreme poverty. We are a unique, private, not-for-profit agency with Catholic roots, independent of the Catholic Diocese and Catholic Charities.
216-631-4741
Fatima Family Center
Fatima Family Center, located in Cleveland’s Hough neighborhood, provides programs and services for all ages, including cultural, leadership and development activities for children and youth, homework assistance, summer camp, field trips and recreational programs. Fatima also provides adult services including parenting classes, computer lab, health screenings and food pantry. Older adults can benefit from socialization activities designed specifically for them.
216-334-2900 https://ccdocle.org/facility/fatima-family-center
St. Martin de Porres Family Center
We provide an array of services for early childhood, older adults, after-school programming, food pantry, home-delivered meals, and emergency assistance. St. Martin de Porres is located in the heart of the Glenville community and takes pride in meeting the needs of the residence we serve through service coordination and empowering them to be self-sufficient.
216-334-2900
https://ccdocle.org/facility/smdp
Saint Philip Neri Family Service Center
St. Philip Neri believes that by educating, connecting and supporting individuals and families, we can share with the community the tools to succeed in this vital task of raising healthy children and building strong families.
216-391-4415, Ext. 11
The Salvation Army of Greater Cleveland
2507 E. 22nd St.
Cleveland, OH 44115 216-861-8185
https://neo.salvationarmy.org/northeastohio/ClevelandHome
Greater Cleveland Food Bank
We understand that people need a helping hand during these uncertain times. The Greater Cleveland Food Bank is prepared to help those in need, including an interactive map of a current list of open hot meal sites and food pantries near you.
216-738-2067
https://www.greaterclevelandfoodbank.org/
Hunger Network of Greater Cleveland - South Haven Church of Christ - Hunger Network Site Hunger Network sites of Cuyahoga County and Cleveland help hundreds of local families per month by providing food, referral, help in applying for food stamps and WIC, and much more. 415 Northfield Rd. Bedford, OH 44146 216-619-8155, ext. 17
https://www.southhavenucc.org/hungercenter
City of Maple Heights Food Pantry
The pantry offers a 3-day supply of food for breakfast, lunch, and dinner for everyone in your family, every month. Please bring your photo ID and proof of residency.
17100 Broadway Ave
Maple Heights, OH 44137
216-365-2842
https://www.citymapleheights.com/food-pantry
City of Garfield Heights Monthly Food Pantry
Sponsored by the City of Garfield Heights. The Food Pantry is available to income-qualifying residents on the third Wednesday of every month, between the hours of 1:00 - 2:00 p.m and the third Thursday of every month between the hours of 6:00-7:00 p.m.
5407 Turney Road Garfield Heights, OH 44125
216-475-1100
https://garfieldhts.org/Social-Services
Special Supplemental Nutrition Program for Women, Infants, and Children (WIC)
The Special Supplemental Nutrition Program for Women, Infants, and Children (WIC) provides federal grants to states for supplemental foods, health care referrals, and nutrition education for low-income pregnant, breastfeeding, and non-breastfeeding postpartum women, and to infants and children up to age five who are found to be at nutritional risk.
216-957-9421
Goodwill Industries of Greater Cleveland and East Central Ohio, Inc.
Goodwill Industries of Greater Cleveland and East Central Ohio, Inc. has been serving the local community for 100 years as an independent Goodwill affiliate. While most people recognize Goodwill as a retail thrift chain, that is only a portion of the Goodwill mission. Goodwill is a nonprofit, social service agency dedicated to improving the lives of all people by providing skill-building programs and services needed to help remove common barriers to good jobs and independence. The stores provide revenue to help fund these programs and serve as job training sites. In the pages below, find out how shopping and giving to Goodwill supports the local community.
800-942-3577
https://www.goodwillgoodskills.org/
United Way of Greater Cleveland
1331 Euclid Ave.
Cleveland, OH 44115
216-436-2100
https://www.unitedwaycleveland.org/
Council for Economic Opportunities in Greater Cleveland
Get help from the Council Economic Opportunities in Greater Cleveland (CEOGC) with needs such as heating bills, job placement, and housing.
1801 Superior Ave., 4th Floor
Cleveland, OH 44114
216-696-9077
Volunteers of America
Supporting and empowering people in need is a shared goal for all of Volunteers of America Ohio & Indiana’s programs. Our ministry of service extends across Cleveland, Mansfield, Aurora, North Olmsted, Brunswick, Sandusky, Toledo and more to help those who need us most. We aim to meet the needs within our community so that's why we create programs designed to reach those who need our help. These programs not only assist individuals, veterans and families, but provide them with the tools to become successful for the rest of their life.
216-541-9000
https://www.voaohin.org/northern-ohio
HealthCare.gov
Get information on health insurance, including Medicaid, Medicare, and find help paying for medical bills.
800-318-2596
Northeast Ohio Neighborhood Health Services
NEON is a Federally Qualified Health Center (FQHC) network of community health centers dedicated to improving access to health care and reducing health disparities in Greater Cleveland. NEON’s mission is to provide quality, personalized and family-oriented comprehensive health care services to Northeast Ohio residents at reasonable cost, with professional, dedicated employees, while employing the most current health care practices that are responsive to community needs for prevention and treatment of disease.
216-231-7700
Care Alliance Health Center
Our mission is to provide high-quality, comprehensive medical and dental care, patient advocacy and related services to people who need them most, regardless of their ability to pay.
216-535-9100
Neighborhood Family Practice
Neighborhood Family Practice provides you with easy access to the highest quality of affordable care right in your neighborhood. We partner with you and deliver care in a respectful manner, and guide healthy decisions to improve your quality of living.
216-281-0872
Extra Help (prescription drug assistance with Medicare)
Medicare beneficiaries can qualify for Extra Help with their Medicare prescription drug plan costs. The Extra Help is estimated to be worth about $5,000 per year. To qualify for the Extra Help, a person must be receiving Medicare, have limited resources and income, and reside in one of the 50 States or the District of Columbia.
https://www.ssa.gov/benefits/medicare/prescriptionhelp/
Cleveland/Cuyahoga County Office of Homeless Services
In partnership with the community, the Office of Homeless Services coordinates a continuum of care of prevention, shelter services and permanent supportive housing intended to prevent and reduce homelessness. This coordination is implemented through planning, facilitating, advocating and developing resources with community stakeholders, including homeless and formerly homeless persons.
310 West Lakeside Avenue, Suite 595
Cleveland OH 44113
216-420-6844
Community Service Alliance
The mission of Community Service Alliance is to be a catalyst for lasting relationships between people emerging out of homelessness and people willing to participate in their transformation. We accomplish our mission by providing affordable, supportive housing, developing local employment opportunities and work experience for the men we serve, and offering individualized training and development that fosters personal, behavioral and spiritual growth and enrichment.
216-351-0655
https://www.comservealliance.org/
Continue Life
Continue Life Inc. is the primary homeless shelter and transitional housing program for pregnant and/or parenting teens and women in Cleveland. As Cleveland’s primary provider for homeless expectant teens and women in Cuyahoga County, we are committed to being the leader in providing quality services beyond shelter care.
216-383-1984
Family Promise of Greater Cleveland
The agency helps over 100 homeless families each year secure independent housing and the means to sustain it. Families of any composition reside free of charge in Family Promise facilities while benefiting from work with dedicated case managers who assist parents in finding housing and employment; securing financial support; linking to needed medical, mental health, and legal services; and engaging in important activities to ensure the well-being of their children. Case management services continue for at least four months after families leave shelter to help prevent returns to homelessness. The agency keeps families together through the trauma of homelessness and beyond as they strive to achieve long-term stability.
216-767-4060
North Point Transitional Housing Center
North Point Transitional Housing is designed to serve the needs of homeless men who have average shelter stays of nine months but who are able-bodied and ready and willing to achieve gainful employment which will lead to the achievement of permanent housing. The program is based on the belief that the problem of homelessness is a combination of lack of affordable housing and poverty. The services provided at this program are targeted to address those issues. Program participants are from Cuyahoga County’s Lakeside Emergency Shelter. The target population is those unaccompanied men who are able and willing to become gainfully employed and who want to achieve permanent housing.
216-623-6888
https://www.frontlineservice.org/transitional-housing/
St. Herman House - FOCUS Cleveland
St. Herman House’s mission is to shelter and support homeless men on the path to well-being and independence and meet the basic needs of people in our community. We have an emergency shelter for 28 men and a transitional home that accommodates 12 men. In addition, we serve three meals a day, seven days a week, every day of the year to anyone in need.
216-961-3806
Next Step
Youth shelter provides shelter care for youth, ages 12-17, who are without a home or a stable living environment. Residents may be runaway youth or children placed by the Cuyahoga County Division of Children and Family Services (DCFS). Semi-independent living serves youth, ages 16-21, who will be exiting the foster care system. Its emphasis is preparation for living independently. Life skills—budgeting, cleaning, cooking, relationship building, conflict management—are at the heart of the program.
216-658-4625
https://www.lutheranmetro.org/youth-services/
Bellefaire JCB
Bellefaire JCB’s Homeless and Missing Youth Program was initiated in October 2006 through a grant from the U.S. Department of Health and Human Services to establish a program for homeless, missing, and runaway youth who are in need of crisis intervention, possible respite and case management. A National Safe Place partner, our program serves approximately 4,000 teens, families and community members in Cuyahoga County yearly through street outreach, respite care, community outreach and education, and a 24-hour hotline.
216-570-8010
https://www.bellefairejcb.org/YouthHomelessness
Men’s Shelter at 2100 Lakeside
Lutheran Metropolitan Ministry’s Men’s Shelter at 2100 Lakeside is the largest shelter in the state of Ohio, serving up to 350 men per night with an additional 30-60 beds available at partner overflow sites. Referrals come from the Cuyahoga County Coordinated Intake and Assessment process. At the shelter, LMM staff and social service partners provide on and off-site services to increase resident self-sufficiency. We work with individuals to end their homelessness by finding appropriate housing as soon as possible. The shelter has six communities to meet the specific needs of those men in crisis. There is also a Work Experience Program to help residents obtain job training and get back on their feet. There are three community gardens, a Neighborhood Partnership Program, and more.
216-566-0047
https://www.lutheranmetro.org/home-page/housing-and-shelter/mens-shelter-at-2100-lakeside/
The City Mission
The City Mission empowers men, women, and children in crisis to overcome their unique, complex paths to homelessness. Because no one person’s needs are the same, we create individualized, comprehensive programs to assist clients in building their stabilized and independent future. Our mission to reach hearts and change lives in Cleveland has not waivered since 1910, and we will continue to provide basic needs, critical recovery resources, and practical paths to a sustainable future to all seeking help and hope here.
216-431-3510
https://www.thecitymission.org/
YMCA of Greater Cleveland
Y-Haven provides temporary housing and drug and alcohol treatment to adults in Cuyahoga County who are most in need. Formed in 1993 by the YMCA of Greater Cleveland, Y-Haven has helped thousands recover from addiction, secure permanent housing, and re-build their lives. Y-Haven offers healing and hope.
216-431-2018
https://www.clevelandymca.org/y-haven.html
Fair Housing Contact Service Inc.
Fair Housing Contact Service (FHCS) is an independent non-profit agency which provides comprehensive educational opportunities, counseling and support services to people concerned about fair housing in our communities. Fair Housing Contact Service strives to prevent and eliminate housing discrimination and promote equal housing opportunity.
330-376-6191
Ohio Housing Finance Agency
As the state’s affordable housing leader, the Ohio Housing Finance Agency (OHFA) provides opportunities for Ohioans to locate affordable housing. The Agency offers a variety of programs to help first-time homebuyers, renters, senior citizens and others find quality affordable housing that meets their needs. The Agency also works with developers and property managers of affordable housing throughout the state. Discover how OHFA’s programs can help you.
888-362-6432
Neighborhood Housing Services of Greater Cleveland
Neighborhood Housing Services of Greater Cleveland’s mission to improve household stability and affordability in neighborhoods throughout Northeast Ohio by investing in people to become educated consumers of housing with improved access to capital and greater opportunity to realize their personal vision of home.
216-574-7100
Cuyahoga Metropolitan Housing Authority
Established in 1933 as the first chartered public housing authority in the country, the Cuyahoga Metropolitan Housing Authority (CMHA) owns and manages property and administers rent subsidy programs to provide eligible low-income individuals and families quality, safe, affordable housing in Cuyahoga County.
216-348-5000
Community Housing Solutions
Community Housing Solutions is a nonprofit organization formed for the purpose of assisting low and moderate income families obtain and maintain safe, decent, and affordable housing. Our services are provided free of charges to our clients. For more than 40 years, Community Housing Solutions has provided and coordinated services addressing various housing issues including housing counseling, home weatherization, home repair, and tool loan services.
216-231-5815
https://communityhousingsolutions.wordpress.com/
Cleveland Housing Network
CHN’s mission is to leverage the power of affordable housing to change lives and improve communities. We are a nonprofit affordable housing developer and housing service provider located in Cleveland, Ohio, working to build more equitable communities, improve housing affordability and preserve and expand the supply of affordable housing in our region.
216-574-7100
https://chnhousingpartners.org/
Emerald Development and Economic Network
EDEN’s mission is to provide housing solutions to people facing the challenges of housing insecurities and homelessness.
216-961-9690
Legal Aid Society of Cleveland
A person facing civil legal problems related to health, housing, family, money and work does not have a right to a court appointed lawyer in most cases. Legal Aid works to fill this gap and help as many people as possible.
888-817-3777
Oriana House
At Oriana House, we believe alcoholism and chemical dependency are diseases that require an individual's continuous commitment to recovery over the course of his or her life. Our programming sends individuals on a multi-step journey to rehabilitation through their own admission of a problem, abstinence, avoidance of relapse, and a daily dedication to recovery. We are proud to be a part of this process and to assist individuals in regaining control of their lives.
330-535-8116
AIDS Taskforce of Greater Cleveland
Founded in 1983, The AIDS Taskforce of Greater Cleveland (ATGC) is the oldest and largest AIDS Service Organization (ASO) in Ohio. We annually provide social and medical services to nearly 1,000 clients living with HIV and prevention services to over 25,000 at greatest risk for acquiring the virus that causes AIDS. Our organization provides a coordinated and collaborative response to HIV/AIDS epidemic affecting Northeast Ohio.
216-621-0766
http://clevelandtaskforce.org/
LGBT Community Center of Greater Cleveland
To enrich the lives of the diverse LGBTQ+ community through advocacy, support, education, and celebration.
216-651-5428
Greater Cleveland Regional Transit Authority
The Greater Cleveland Regional Transit Authority is the public transit agency for Cleveland, Ohio, United States and the surrounding suburbs of Cuyahoga County. RTA is the largest transit agency in Ohio, providing over 44 million trips to residents and visitors of the Cleveland area.
216-621-9500
Emergency Home Energy Assistance Program (EHEAP)
The Emergency Home Energy Assistance for the Elderly Program helps eligible seniors pay their home energy bill, if there is a crisis. This federally funded program pays up to $600. If qualified, you may receive one benefit per season per household.
800-282-0880
https://development.ohio.gov/is/is_heap.htm
Ohio Public Utilities Commission
Assistance is available for both gas and electric bills. The assistance may be in the form of a reduction of your heating bill and/or a set amount based on your income to be paid each month. Eligibility for these programs is usually based on household income.
800-282-0880
Cleveland Water
The Homestead Discount Program offers a lower fixed charge and consumption rate. To qualify for the Homestead Discount Program, customers must meet the following criteria: must be 65 years or older, or totally and permanently disabled; must own and live at the property; and must have income less than $34,500. The Water Affordability Program offers a 40% discount on all standard water charges. This includes both the monthly fixed charge and the consumption charge. To qualify for the program, a customer must own and live at the applying service address and have a total household income at or below the current income guidelines.
216-664-3130
http://www.clevelandwater.com/customer-service/water-rates/discount-programs
Veterans Service Commission – Cuyahoga County
The mission of the Veterans Service Commission is to continue to provide direct and indirect financial assistance and other benefits to veterans and their dependents who have met with an unexpected hardship resulting from illness, injury, or loss of employment, and meet eligibility requirements. The Commission has established outreach programs with other county, state and federal agencies to assist veterans and their dependents with employment and training for employment, so they have all of the tools needed to re-enter the workforce and not be dependent on this Commission for assistance. This Commission also assists in initiating claims for benefits, obtaining documents to substantiate proof for these benefits, provides free graves and funerals for honorably discharged indigent veterans, and procures grave markers for veterans.
866-915-8387
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